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Managing Expectations Admin Services

I am so excited we’re going to be working together, and I look forward to helping you achieve your business goals!

Here are a few things for you to know so we get the most out of our admin relationship:

  • “All work expands to the time allowed” -BOLD Law. With that in mind, I want to set proper expectations from the start. All admin work will be completed Monday-Friday from 9am to 5pm (Except for events). This is a hard and fast rule, please plan accordingly.
  • Communication is KEY! I need you to respond to questions as quickly as possible. Many tasks cannot be completed without answers, approval, or feedback.
  • We will be ready to get to work for you right away. How quickly we can get your basic marketing completed all depends on how quickly you get us all the required materials on the “Admin Start-Up” list attached to this email. How quickly you provide feedback to the sample templates we send you will impact how soon we can get everything rolling for you. We are ready to go!
  • Monthly Tasks will be completed on a predictable time schedule which I have set.
    • You will receive your weekly email every Monday.
    • The weekly text will go out every Wednesday (See weekly email for more details).
    • Monthly Market Update Email will go out at the beginning of the month, as long as the MLS gets us the data on-time.
    • The monthly newsletter will go out around the 15th of the month.
    • Monthly social posts will be scheduled by the 1st of each month.
    • Monthly stories will be scheduled by the 2nd of every month.
  • Once we receive photos on a buy/listing we will get the marketing pieces done in one business day. How quickly we can complete work on some pieces depends on you. For instance, we have to have a listing live for some tasks to be done.
  • Value is enhanced with focus. In order for you and I to get the most value from our work together, I urge you to create an environment where you and I are able to focus, especially during our calls. Some plans include meetings/calls. Please do not take your call while driving or doing other activities as it will impact our results.
  • The tasks that are listed on your contract are the only tasks that are included in the price you are paying. If you have other tasks that you want our team to take on we will need to meet about these. I will approve such requests and they will be added to an addendum to your admin contract. We will both sign and agree to the terms. The terms will outline the task(s), an estimated timeline for completion, and pricing.